Upload your platform logo, favicon, document logo, email logo, cover image and gallery on Fixh IT: each image has a specific use across the public page, PDFs and emails.
The image of a smartphone and PC repair center also depends on the quality of the visual materials it shows to customers and suppliers. On Fixh IT these materials are managed from Company > Media library: not a simple photo upload, but an image library where each item has a precise role, automatically reused in the right place across the software, from the public page to fiscal documents to emails sent to customers.
Why it matters for a repair shop
A repair shop dealing with both private and business customers needs a consistent image across every channel: the printed quote, the repair confirmation email, the public page where a customer searches for "screen repair near me". Well-curated visual materials increase perceived trust, especially for people leaving an expensive device in the lab without yet knowing the technician in person. Having separate logos for different contexts (interface, documents, emails) also avoids common technical issues, like a logo designed for screens appearing pixelated or too heavy once printed on a PDF.
In practice
From Company > Media library you can upload several image types, each with a different purpose: the platform logo (shown in the software interface and as the company's general visual reference), the favicon (the icon shown in the browser tab when a customer visits your public page), the document logo (used specifically on invoices, quotes and other printed documents), the email logo (inserted in automatic communications sent to customers), the public page cover, the public page image gallery and description images. Having separate logos for documents and emails is useful because an image optimized for print doesn't always render well in an email client, and vice versa.
Every uploaded file must be an image and cannot exceed 10 MB; the total space used by all company media (logo, cover, gallery, repair and product photos) counts against the storage quota included in your subscription plan, visible from Company > Modules and plan alongside space already used. You can replace an already-uploaded image at any time without recreating every link: the file is updated while keeping the same reference used by the public page and documents, so logo and cover change everywhere as soon as you save.
Some images can be marked public or private: public ones (like cover and gallery) are visible to anyone visiting your fixhub.it/c/yourUsername page, while others remain reserved for internal use in documents generated by the software. You can also attach a caption to every image to recognize it more easily in the library as it grows.
Quick guide
- Go to Company > Media library.
- Upload the platform logo in the required format (image, max 10 MB).
- Upload the favicon separately for the browser tab.
- Upload the document logo if you want a different image from the one used in the interface for PDFs and printouts.
- Upload the email logo for automatic communications to customers.
- Upload a cover image representative of your business for the public page.
- Add more photos to the public image gallery.
- Save: every image will immediately be visible in the context it is meant for (interface, documents, emails or public page).
Real use cases
A repair center with two shops uploads a lightweight platform logo for the interface and a high-resolution document logo built for print, so quotes handed to customers stay sharp even once printed on paper, with no pixelation.
A repair lab wanting better visibility in local search results uploads a professional cover image of its workspace and a gallery with photos of the repair bench, technicians at work and the storefront: a customer browsing the public page before choosing where to repair their smartphone perceives a structured, trustworthy business.
A shop network that emails a repair intake confirmation customizes the email logo with a compact version of its brand, distinct from the more detailed document logo used on electronic invoices, so the message renders correctly even on older email clients.
Tips and best practices
Use transparent-background images for the platform logo and document logo, so they fit both light and dark headers without a white box around them. Prepare a high-resolution version for the document logo, built for print, and a lighter one for favicon and email logo, where loading speed matters. Update the gallery periodically with recent shop photos: a public page with old images or too few photos conveys less care than one updated regularly.
Common mistakes to avoid
A common mistake is uploading a single huge image as the logo for every use, wasting storage quota and slowing down the public page: it's better to size each image according to its actual use. Another mistake is forgetting to update the document logo after a rebrand, leaving invoices and quotes with the old brand even though the interface already shows the new one. Finally, uploading low-quality or blurry photos to the public gallery can hurt perceived trust more than having no gallery at all.
Frequently asked questions
What is the difference between the platform logo and the document logo? The platform logo appears in the software interface, while the document logo is the one actually printed on invoices, quotes and other company documents: you can use identical images or differentiate them based on your printing needs.
Is there a file size limit for uploads? Yes, every image uploaded from the Media library cannot exceed 10 MB.
Is the space used by company media unlimited? No, it counts against the storage quota included in your company's subscription plan; you can check space usage from Company > Modules and plan.
Can I replace an image without losing references already used on the public page? Yes, replacing the file updates the image everywhere it is already linked, with nothing to re-upload elsewhere.
How many photos can I add to the public gallery? You can add several, up to your available storage quota: the more representative images you upload, the more complete the public page looks.
Are gallery images visible to everyone? Yes, cover and gallery are meant to be public and visible to anyone visiting your company's fixhub.it/c/yourUsername page.
