License, subscription plan, add-on modules, and credits for your repair shop software: how to read license status, buy extra modules, and redeem a code.
The daily operation of a smartphone and PC repair center on Fixh IT depends on an active license, a subscription plan (which sets how many shops, staff users, and how much storage space you can use) and any add-on modules that extend the available features, such as tax documents, POS, loyalty, or the finance module. All of this is managed in a single company section, designed to give an at-a-glance view of the real state of the subscription and let you take action without having to contact support for every change.
Why it matters for a repair shop
A repair shop that grows over time, opening new locations or hiring new staff, will sooner or later exceed the limits included in its initial plan: the maximum number of manageable shops, the invitable staff users, or the storage space for repair photos and documents. Knowing in advance how much space is left, how many users you can still add, and when the license expires prevents discovering an operational block at the worst possible moment, for example while opening a new shop or hiring a new technician. Likewise, knowing which modules are already included in the plan and which need to be purchased separately prevents paying for features that are actually already available, or discovering only once work has started that a needed feature (such as electronic invoicing or the loyalty module) requires an extra purchase.
How it works
The license page first shows the current status: license number, days remaining before expiry (with a visual indicator that changes color as expiry approaches), the active subscription plan, and the storage space used compared to the total available. From here you can also redeem a license code, if you have one: the system shows a preview of what activation will involve (how many months it adds, whether the plan included in the code differs from the current one) before you confirm, so there are no surprises about the outcome.
The available subscription plans are presented as comparison cards, with the option to choose between monthly, six-month, or annual duration: longer durations automatically apply a discount compared to the monthly price, clearly shown as a savings percentage. Each plan indicates how many shops and admin users it includes, plus the assigned storage space. The currently active plan is visually highlighted against the others, so you immediately know where you stand.
Besides the plans, add-on modules are available for separate purchase: some are on/off features (e.g. tax documents, POS, loyalty, finance module), others are quantitative extensions of the plan's limits, such as extra shops, extra users, or additional storage space, for which you can choose the desired quantity with a simple counter. A purchased module always has an expiry date aligned with the license (never its own separate renewal cycle), with a price calculated in proportion to the days remaining until expiry: if you renew the license while modules are already active, the system offers to align them to the new expiry date too, with an extra cost calculated only on the incremental days, so you never pay twice for the same period. An internal credits system is also available, purchasable with an amount slider, useful for other services on the platform. All purchases (plans, modules, credits) go through a dedicated cart before final payment.
Quick guide
- Go to Company > License to open the subscription management page.
- Check the current status: days remaining, active plan, and storage space used.
- If you have a license code, enter it in the dedicated field and check the preview before confirming the redemption.
- Choose the desired duration (monthly, six-month, annual) to compare prices and the discount applied to plans.
- If you need a higher plan for more shops or users, add it to the cart directly from the plan card.
- Scroll down to the add-on modules to enable extra features (documents, POS, loyalty, finance) or increase quantitative limits (shops, users, space).
- For quantity-based modules, set the desired number with the + and - buttons before adding them to the cart.
- Complete the purchase from the cart, checking the summary of selected plans and modules before confirming.
Real use cases
A company about to open a third location checks the license page to see how many shops are still available in the current plan: it finds out the plan allows a maximum of two shops and buys the "extra shop" module in advance instead of upgrading to a higher plan, saving on costs compared to a full upgrade.
A shop that wants to start issuing electronic invoices to business customers checks whether the documents module is already included in its plan or needs to be purchased separately, avoiding finding out only at the moment it urgently needs to issue the first tax document.
A company about to renew its license for another year, having activated add-on modules like POS and loyalty in the meantime, receives the proposal to align those modules' expiry to the new license expiry: it accepts and pays only the difference in days, keeping everything in sync without having to remember separate expiry dates for each module.
Tips and best practices
Periodically check the days remaining until license expiry, especially once the indicator starts signaling that expiry is approaching: renewing ahead of time avoids unexpected interruptions to operations. Before buying an entire higher plan, evaluate whether a quantitative module (e.g. just "extra shop" or "extra user") solves the need at a lower cost. Keep an eye on the storage space used, especially if you upload many photos for every repair: exceeding the limit may require purchasing the extra storage module. If you have a company discount code or a promotion, always check the price preview shown before confirming a purchase, so you know exactly what you are paying.
Common mistakes to avoid
A common mistake is waiting for the license to fully expire before dealing with it: it is better to renew when the indicator signals a few days remaining, to avoid the repair center getting blocked during daily operations. Another mistake is buying an entire higher plan when in reality only a small increase to a single limit is needed (one more shop, more storage space): in these cases a targeted quantitative module almost always costs less than a plan upgrade. Finally, avoid ignoring the module-alignment proposal at license renewal time: if declined, an already active module could expire before the license itself, temporarily disabling a feature staff take for granted.
Frequently asked questions
What happens if I reach my plan's shop or user limit? To add new shops or new users beyond the active plan's limit, you can buy a dedicated quantitative module or upgrade to a higher plan.
How do I know how many days remain until the license expires? The Company > License page shows the exact number of days remaining, with a colored indicator that signals when expiry is approaching.
Does a purchased module expire together with the license, or does it have its own renewal cycle? Every module always expires together with the license, never on a separate cycle: the price paid is proportional to the days remaining until the license expiry at the time of purchase.
If I renew the license, do already-active modules stay valid automatically? The system offers to align the expiry of already-active modules to the new license expiry, with a cost calculated only on the incremental days: you can accept or decline this proposal at renewal time.
Can I redeem a license code received separately? Yes, on the license page you can enter the code and see a preview (months added, any plan change) before confirming activation.
What are the credits purchasable on the same page for? Credits are an internal platform balance, purchasable with a customizable amount, usable for other services available in the system.
