A single cart, reserved for the owner or administrators, to change your plan, add extra modules (shops, users, storage, products), and buy credits, with PayPal or bank transfer payment in 3 steps.
From Company > Checkout, a section reserved for the company owner and administrators, you can manage all your Fixh IT subscription purchases in a single cart: plan changes (upgrade or downgrade), extra modules, and credit packages, completing payment with PayPal or bank transfer in a guided three-step flow.
Why it matters for a repair shop
A growing repair business has needs that change over time: it opens a second shop and needs to add that shop to its subscription, hires new technicians and needs to add more staff users, accumulates repair and product photos and gets close to its plan's storage limit, or wants to expand its product catalog beyond what the current plan allows. In a slower period, it might instead want to scale the subscription back rather than keep paying for resources it isn't using.
A single, clear checkout reserved for those who actually carry the company's financial responsibility — the owner and administrators — keeps spending decisions on the platform from being made by anyone with access to the system, and lets you plan the repair shop's growth without having to contact customer support for every single plan change.
In practice
The Checkout cart accepts three types of purchase: a subscription plan change, extra modules — for example additional shops, additional users, additional storage space, or additional product slots in the catalog — and credit packages for the platform's pay-per-use services. You can add several items of different types to the same cart and complete a single payment instead of going through checkout separately for each purchase.
If the company has been assigned a commercial discount, it's automatically applied to the portion related to the plan change, while extra modules and credits are counted at full price. The purchase flow has three steps: in the first you review the cart with a summary of everything you've selected and the total to pay; in the second you choose the payment method between PayPal and bank transfer; in the third you get order confirmation, with a final summary of what was purchased.
With PayPal, payment happens online and order confirmation is immediate, with new modules or the new plan activated as soon as payment succeeds. Choosing bank transfer, the system generates a unique order code along with the IBAN, SWIFT code, and account holder to send the payment to: the order stays in "awaiting payment" status until the company confirms it has received the funds with the given reference, after which the purchased modules or plan are activated.
Quick guide
- Go to Company > Checkout (access reserved for the owner and administrators).
- In the cart, add the plan change, extra modules (shops, users, storage, products) or credit packages you need.
- Review the cart summary and the total to pay, including any discount on the plan.
- Move to payment and choose between PayPal or bank transfer.
- For bank transfer, make the payment using the IBAN, SWIFT code, and reference provided.
- Wait for order confirmation: with PayPal it's immediate, with bank transfer it happens after the payment is verified.
- Check that the new modules or plan appear active in the Company section.
Real-world use cases
Opening a new shop. A repair shop with a single outlet opens a second location in another part of town. From Checkout it buys the extra shop module together with a few additional staff users for the newly hired technicians, completing everything in a single order paid by bank transfer.
Running low on storage. A workshop that systematically photographs every repair, as recommended to protect against disputes, gets close to its plan's storage limit. The owner opens Checkout, adds an extra storage module, and pays with PayPal, getting immediate activation without having to delete photos that are still useful.
Moving to the Enterprise plan. A company wanting to activate features reserved for higher plans, such as warranty extension on repaired devices, upgrades its subscription plan from Checkout, checking the new cost in the cart summary before confirming the purchase.
Tips and best practices
Before buying extra modules separately, check whether an overall plan upgrade wouldn't be more cost-effective over time, since some higher plans already include more shops, users, or storage. Keep track of the order code and reference when choosing bank transfer, so you can share them quickly if the payment needs verifying. Restrict Checkout access only to those who genuinely manage the platform budget. Save the confirmation receipt for every order: it comes in handy for the company's bookkeeping and for quickly checking what's included in the active plan at any given time.
Common mistakes to avoid
Don't make the bank transfer without entering exactly the reference given by the system: without the correct reference, the company may fail to match the payment to the order, delaying activation of the purchased modules. Don't wait until you're already at the storage or user limit to make the purchase: plan ahead, especially before periods of higher repair volume. Don't confuse a plan downgrade with deactivating an already-purchased extra module: these are two different paths within Checkout.
Frequently asked questions
Who can access the company's Checkout? Only the owner and users with an administrator role have access to this section.
Can I buy several things together in a single order? Yes, the cart groups plan changes, extra modules, and credits into a single checkout with a single payment.
How long does an order paid by bank transfer stay pending? The order stays in "awaiting payment" status until the company confirms it has received the funds with the given reference.
Can I downgrade my subscription plan from Checkout? Yes, besides upgrading you can also choose a lower plan if your company's needs have changed.
Does the company's discount also apply to extra modules and credits? No, any commercial discount assigned to the company applies only to the portion related to the plan change.
What happens if I pay with PayPal? Payment and order confirmation are immediate, and the purchased modules or plan are activated as soon as payment succeeds.
