Check the expiry, active plan, storage, and shop/user limits of your repair center management software. Renew or change plan at Checkout with a monthly, half-yearly, or yearly duration, or redeem a license code received from a reseller.
From Company > License you can check at any time the status of the license that keeps your repair center software active: license number, days remaining until expiry, active subscription plan, storage space used, and actual usage against the plan's limits (number of shops, admin users, and catalog products) — so you're never caught off guard near renewal time and can tell when it's time to move to a higher plan.
Why it matters for a repair center
A growing smartphone and PC repair shop that opens new locations or hires new technical staff will sooner or later hit its subscription plan's limits: a maximum number of connectable shops, a maximum number of admin users, a storage quota for repair photos and documents. Knowing ahead of time how much of these limits you've already used, before they become an operational block in the middle of a workday, is essential to plan the repair center's expansion without surprises. Likewise, letting the license expire unnoticed risks cutting off access to the system right while customers are waiting in the shop for a repair: the License section is designed to give complete visibility into all of this, on a single page.
In practice
The License page summarizes the subscription status at a glance: the currently active membership plan, extra modules included or individually activated with their respective expiry, and current usage against the plan's limits for shops, admin users, catalog products, and storage space used by photos and documents. From here you can also see the company's credit balance, since buying credits shares the same cart and the same Checkout as the license renewal.
You can renew in two ways. The first is to add the desired plan with your preferred duration (monthly, half-yearly, or yearly) to the cart and complete payment at Checkout via PayPal or bank transfer: at this point you can also change plan, for example upgrading if your company has grown and exceeded the current plan's shop or user limits, or activate individual extra pay-per-use modules without having to change the whole plan.
The second way is to redeem a license code, received for example from an authorized Fixh IT reseller, by entering it in the XXXX-XXXX-XXXX-XXXX format: the system shows a preview with the months that will be added to the current expiry, the membership plan tied to the code, and the resulting new expiry date, before asking for confirmation, so you know exactly what will happen before activating the code. If the license has already expired at redemption time, the months are counted starting from today's date; if the license is still valid, the new months are added on top of the existing expiry, so no already-paid subscription time is wasted.
Quick guide
- Go to Company > License to see the current status: license number, days remaining, active plan, and usage against the limits.
- To renew with payment: choose the duration (monthly, half-yearly, or yearly) and plan, then "Add to cart" and complete payment at Checkout with PayPal or bank transfer.
- To change plan: select the desired higher plan when adding the renewal to the cart.
- For a license code: enter it in the XXXX-XXXX-XXXX-XXXX format, check the preview showing months added and the new expiry, then confirm activation.
- Check the newly updated expiry date in the License section after renewal.
- Periodically check shop, user, and storage usage against the plan's limits, to anticipate the need for an upgrade.
Real-world use cases
Expansion with a new location. A company with two shops opens a third location, but the current plan allows a maximum of two connected shops: from the License section the owner upgrades to a higher plan by adding it to the cart, completes payment at Checkout, and from that point can create the third shop in the system.
Renewal through a reseller's code. A repair center buys the yearly license renewal from a local authorized reseller instead of directly at Checkout: it receives a code in the XXXX-XXXX-XXXX-XXXX format, enters it in the License section, checks in the preview that the 12 months will correctly add to the current expiry, and confirms.
Monitoring storage space. A workshop that systematically photographs every incoming and outgoing device, to document its condition before and after the repair, notices from the License section that its storage usage is approaching the plan's limit: it therefore decides to evaluate an upgrade in good time, before uploading new photos gets blocked.
Tips and best practices
Check the License section at least once a month, not just when an expiry reminder arrives: this lets you notice in time if you're about to exceed your plan's shop, user, or storage limits. When it's time to renew, always consider whether a longer duration (half-yearly or yearly) is worth it instead of monthly, often more cost-effective over time. If you receive a license code from a reseller, always use the preview first to check that the number of months and the plan match what was agreed, before confirming activation.
Common mistakes to avoid
Don't wait until the last possible day to renew: a payment hiccup (for example a bank transfer that takes a few days to clear) could let the license expire, cutting off access to the system. Don't ignore warnings about plan limits on shops, users, or storage: exceeding them without a planned upgrade can block operations like creating a new shop or uploading new photos. Don't enter a license code without first checking the preview: once activation is confirmed, the code is marked as used and can't be applied elsewhere. Don't confuse license renewal with buying credits: they're two distinct items that share the same cart and Checkout, but serve different purposes.
Frequently asked questions
What happens if the license expires without renewal? It's advisable to renew before expiry to avoid interruptions: check the days remaining in the License section and plan the renewal ahead of time.
Can I change subscription plan during renewal? Yes, you can select a plan different from the current one when adding the renewal to the cart, for example to accommodate a larger number of shops or users.
Does a license code add to the existing expiry? Yes, if the license is still valid at redemption time, the code's months are added to the current expiry; if it has already expired, the count starts from today's date. The preview shown before confirmation always states the months added and the resulting new expiry date.
Can I see how many shops, users, and how much storage I have left? Yes, the License section shows current usage against the active plan's limits for shops, admin users, catalog products, and storage space.
What payment methods can I use to renew? PayPal and bank transfer, from the same Checkout used for other purchases like credits or extra modules.
Can I renew the license together with a credit purchase? Yes, both purchases go into the same cart and are paid together at a single Checkout.
