The Checkout module generates a digital receipt for every sale or repair payment, sendable by email or WhatsApp, as PDF, with an automatic ADE sequential number for shops using FixhPay.
In a repair shop that takes payments for repairs and counter sales every day, the Fixh IT Checkout (POS) module automatically generates a digital receipt for every transaction: no more thermal paper rolls to swap mid-shift, receipts fading over time, or copies to keep in physical binders. Every receipt stays permanently linked to the repair or sale that generated it and can be viewed at any time from the company's history.
Why it matters for a repair shop
A smartphone and PC repair lab collects different payments within the same shift: a deposit on an ongoing repair, the balance on delivery, the sale of a case or a charger, maybe even an unlock service or an accessory. Managing all of this with paper receipts means printing them, keeping physical copies in case of disputes, and struggling to find them again months later if a customer comes back asking about a payment. With the integrated digital receipt, every payment registered at Checkout automatically produces a traceable document, searchable by date, customer or repair, with nothing to physically keep. For businesses with multiple locations or shops, this means having a centralized receipt history you can consult regardless of which shop processed the transaction, a real advantage for whoever handles accounting or has to help a customer who shows up at a different location than the one where they paid.
In practice
Every time a payment is registered at Checkout, whether it is a repair payment, a deposit, or a product sale, the system automatically generates the digital receipt linked to that transaction. The receipt can be sent to the customer by email, through WhatsApp, downloaded as a PDF, or printed if the shop still prefers to hand over a paper copy at the counter. All of these options remain available as alternatives or in combination: nothing stops you from emailing it and still printing it for a customer who asks.
For businesses that have enabled FixhPay as a payment method and configured their Italian Revenue Agency (Agenzia delle Entrate) credentials — tax code, password, and PIN — under Settings > FixhPay, the digital receipt goes a step further: it is automatically submitted to the Revenue Agency and receives an ADE sequential number, the same identifying number a commercial document issued by a traditional electronic cash register would carry. This means that for businesses choosing FixhPay, the digital receipt integrated in Fixh IT is not just a courtesy copy for the customer, but a genuine commercial document with fiscal value, with no need for a physical electronic cash register connected to the point of sale. For payments made with other methods, the system still generates the standard digital receipt, always linked to the transaction and viewable in the history, but without the ADE sequential number.
Quick guide
- Register the payment at Checkout, whether for a product sale or a repair payment (deposit or balance).
- Choose the payment method, including FixhPay if available and configured for your business.
- The system automatically generates the digital receipt linked to the transaction you just registered.
- If you use FixhPay with ADE credentials configured, the receipt automatically also receives the Revenue Agency's sequential number.
- Send the receipt to the customer by email or WhatsApp, or download it as a PDF.
- Alternatively, print it at the counter if the customer still prefers a paper copy.
- View the receipt at any time from the company's receipt history, filtering by date, customer, or repair.
Real use cases
A customer picks up a repair and pays the balance at the counter: the digital receipt is generated automatically and sent to their email address while they are still in the shop, with no need to turn on a thermal printer or dig out spare paper.
A repair shop with FixhPay enabled processes a counter sale: the receipt is automatically registered with the Revenue Agency with its own ADE sequential number, so the shop has a compliant commercial document without needing a physical electronic cash register alongside the management software.
A multi-location business needs to verify a disputed payment from a customer who showed up at a different location than the original purchase: thanks to the centralized receipt history, whoever answers the customer immediately finds the digital receipt linked to the original repair or sale, regardless of which location issued it.
Tips and best practices
If you work with FixhPay, periodically check under Settings > FixhPay that the ADE credentials (tax code, password, PIN) are still valid, to avoid interruptions in the automatic sequential number issuance. When sending a receipt by WhatsApp or email, verify the customer's contact details are correct in their profile before proceeding, to avoid having to resend the document later. For customers used to a paper receipt, still offer printing as an option: digital delivery and printing are not mutually exclusive, you can use both without any issue.
Common mistakes to avoid
A frequent mistake is forgetting to configure ADE credentials before starting to use FixhPay in production, which prevents the automatic sequential number from being issued on receipts until the setup is completed. Another mistake is treating the digital receipt as optional and continuing to issue only paper receipts disconnected from the management software: doing so loses the automatic link between payment and document, which is precisely the strength of the integrated receipt. Finally, avoid sending the receipt to an unverified email address or WhatsApp number: always check the customer's contact details before proceeding with delivery.
Frequently asked questions
Does the digital receipt have the same value as a paper one? Yes, it stays linked to the sale or repair transaction and is always available as proof of purchase; for businesses using FixhPay with ADE credentials configured, it also has the value of a commercial document registered with the Revenue Agency.
Can I still print the receipt? Yes, printing remains available as an alternative or in addition to sending it digitally by email or WhatsApp.
What do I need to get the ADE sequential number on the receipt? You need to use FixhPay as the payment method and have configured your Revenue Agency tax code, password, and PIN under Settings > FixhPay.
What happens if I pay with a method other than FixhPay? The digital receipt is still generated and linked to the transaction, but without the Revenue Agency's sequential number.
Is the receipt history viewable for a specific location/shop too? Yes, every receipt stays linked to the shop where it was issued, so you can view the history per location or company-wide.
Can I send the same receipt by both email and WhatsApp? Yes, the delivery channels are not mutually exclusive: use whichever is most convenient for the customer, or both if needed.
