A widget always within reach on every page of the software: jot down missing spare parts, optionally link them to a repair, and check them off once ordered, sharing the list with the whole team.
The Fixh IT Wishlist is a company-wide shared list, always reachable through a widget available on any protected page of the software, not just the Lab section. It is used to quickly note down spare parts or products that are needed to complete a repair but are not currently available in the warehouse, so nothing the lab needs gets lost track of during the day.
Why it matters for a repair shop
In a smartphone and PC repair lab, it constantly happens to discover, halfway through a job, that a specific spare part is missing: maybe a screen for an uncommon model, a charging connector, a particular battery. Without a centralized place to note it down, this information risks staying only in the head of the technician who noticed it, with the real risk of forgetting it when placing an order with suppliers, possibly days later. Having a shared wishlist, always accessible regardless of which page of the software you are on, lets anyone on staff jot down a missing part in a few seconds and lets whoever handles purchasing always have an up-to-date picture of what is missing, without having to ask every single colleague or scroll through every open repair one by one.
In practice
The wishlist is designed as a list of free-form notes, not a rigid form tied to inventory: for each entry you simply enter the name of the missing part or product. If the need arises while handling a specific repair, the entry can be linked to that repair, so the repair number, brand, and model of the affected device also remain visible, captured at the moment of entry. This link is optional: you can also add generic spare parts to the wishlist that are not tied to a specific repair, for example consumables that regularly run out in the warehouse.
Every wishlist entry also shows who added it and when, so the team always has visibility into who flagged what. Once the part has been ordered or found, the entry can be checked off as done directly from the list, which automatically re-sorts to show the still-pending entries first. The wishlist is shared across the entire company, not just the individual user who created it: anyone with access to the Lab module can see, add, or complete entries, making it a collective communication tool between technicians and whoever manages supplier orders. It is worth knowing the wishlist is a note-taking and planning tool: it does not automatically update warehouse stock nor does it generate a purchase order by itself, both of which remain separate steps to manage.
Quick guide
- Open the Wishlist widget, available from any protected page of the software.
- Type the name of the missing part or product in the dedicated field.
- If the need is tied to a specific repair, add the entry directly from that repair's detail page, so brand, model, and repair number are captured automatically.
- Save the entry: it will appear in the list shared across the company, along with the name of whoever added it.
- Check the wishlist periodically to get an up-to-date picture of every part still to be sourced.
- Use the list as a reference to prepare a new order with suppliers.
- Once the part arrives, check off the corresponding entry as done directly from the wishlist.
Real use cases
During a repair, a technician notices the needed screen is not in the warehouse: they open the wishlist widget directly from the repair page, add the entry, and the part remains automatically linked to that specific repair, with brand and model already filled in, ready to be picked up by whoever manages orders.
At the end of the week, the person handling purchasing opens the company wishlist and finds a list of seven different parts flagged by three different technicians during the week: instead of having to ask each one what is needed, they prepare a single combined order to the supplier based on the shared list.
A technician notices a certain protective film keeps running out in the warehouse, a recurring consumable not tied to any specific repair: they add it to the wishlist anyway as a generic entry, so the note is not lost even though it is not linked to any particular repair.
Tips and best practices
Get the whole staff into the habit of using the wishlist as soon as they notice a part is missing, instead of mentioning it verbally or on a sticky note that can get lost: since the widget is always available from any page, adding an entry takes almost no time. Whenever possible, add the entry directly from the relevant repair's page, so whoever prepares the order has the full context right away (brand, model, repair number) without needing to ask for more details. Assign someone the responsibility of checking the wishlist regularly, for example once a week, to turn it into actual supplier orders before it becomes just a long list that never gets acted on.
Common mistakes to avoid
A common mistake is treating the wishlist as a system that automatically updates the warehouse: it does not, it remains a note-taking and planning tool, while stock updates only happen once the purchase order is actually received. Another mistake is letting the wishlist grow without anyone ever checking it: if nobody reviews it regularly, it loses its usefulness and becomes a forgotten list instead of an operational tool. Finally, avoid checking off an entry as done before the part has actually arrived at the shop: the checkmark should reflect real availability, not just that an order was placed, to avoid confusing technicians who consult the list.
Frequently asked questions
Does the wishlist automatically update the warehouse? No, it is a note-taking and planning tool: stock updates happen separately once you receive the purchase order.
Do I have to link every entry to a specific repair? No, linking to a repair is optional: you can also add generic parts or consumables not tied to a specific job.
Who can see and edit the wishlist? It is shared across the entire company: anyone with access to the Lab module can view it, add new entries, or mark existing ones as done.
Where can I access the wishlist from? From a widget available on any protected page of the software, not just the Lab section, so you can add an entry wherever you are without having to change page.
What gets recorded when I add an entry? The part's name, who added it, when, and, if linked to a repair, the repair number, brand, and model of the device.
Can multiple technicians flag the same missing part? Yes, the wishlist can collect multiple separate reports of the same part from different repairs, useful for gauging how many units to order overall.
