The Fixh IT consolidated dashboard compares repairs and sales across all shops over the last 30 days, with aggregated KPIs and detailed reports for each individual shop.
A smartphone and PC repair shop generates valuable data every day: completed repairs, checkout revenue, spare parts consumed, new and returning customers. The Fixh IT statistics dashboard collects this data and presents it in a readable form, both at the level of a single shop (monthly trend of repairs and jobs in progress) and at company level, with a consolidated dashboard that compares every shop in the network over the same period.
Why it matters for a repair shop
Whoever runs a single repair shop needs to quickly know how the current month is going compared to the previous one, without having to rebuild the numbers by hand from receipts and repair tickets. Whoever runs a network of multiple shops has one more need: understanding which shop is performing better, where to send extra staff or stock, which location deserves attention because it is slowing down. Without a centralized dashboard, these answers would require manually cross-referencing different reports for each shop; with Fixh IT statistics, the repairs and sales figures for every shop are already comparable in the same panel, with the same unit of measure and the same reference period.
How it works
The consolidated dashboard (Company > Statistics) shows, for a rolling 30-day period, four key highlighted figures: number of repairs, repair revenue, number of product sales, and sales revenue, with company-wide aggregated totals. Below the KPIs is a table with one row per active shop: number and amount of repairs, number and amount of sales, and the overall total per shop, automatically sorted from the shop with the highest revenue to the one with the lowest. This makes it immediate to spot, at a glance, which location is generating the most revenue in the last month.
Alongside the consolidated dashboard, each individual shop has its own operational dashboard (Shop > Dashboard) with the current month's repair count compared to the previous month, the percentage change, and repairs still in progress, plus cards dedicated to weekly sales, best-selling products, paid repairs, and low stock. At company level, more targeted analysis panels are also available: the repair/revenue trend per shop on a monthly basis, a comparison between repairs and product sales, a revenue overview with the most used payment method, the most-moved parts and brands, individual technician activity, upcoming appointments, and products running low on stock, giving both an overview and detailed tools for daily operational decisions.
Quick guide
- Go to Company > Statistics to open the consolidated dashboard for all shops.
- Look at the four KPIs at the top: repairs and sales, with count and amount, across the whole company over the last 30 days.
- Scroll through the per-shop table, already sorted by total revenue, to spot the top-performing shops and the ones struggling.
- Compare the repairs column with the sales column to understand whether a shop generates more revenue from the lab or from the sales counter.
- Go to the individual shop dashboard (Shop > Dashboard) to see that location's monthly detail, including repairs still in progress.
- Check the dedicated analysis cards (per-shop trend, repairs vs sales, top parts/brands, technician activity) to dig into a specific area.
- Use the resulting data to plan shifts, restock the warehouse, or take action on the lowest-performing shop.
Real use cases
The owner of a network with three shops opens the consolidated dashboard every Monday morning to see how the locations did over the past month: they notice one shop has a much lower product sales revenue than the others and decide to strengthen the accessories display at that location.
The manager of a single repair shop checks their operational dashboard every morning to see how many repairs were completed last month compared to the current one and how many are still in progress, immediately understanding whether the lab is falling behind the expected workload.
A company evaluating whether to open a fourth location analyzes, over several consecutive months, the repairs-versus-sales comparison of its three existing shops in the consolidated dashboard, identifying which type of area (historic center, shopping mall, suburb) generates the best ratio between repairs and accessory sales, to guide the choice of the new location.
Tips and best practices
Check the consolidated dashboard on a regular schedule, for example every Monday, instead of only looking at it when a problem arises: trends are easier to notice by observing the numbers over time. Do not stop at the aggregated total: the per-shop table is where the most useful information for operational decisions hides, such as temporarily moving a scooter or a technician from a quieter shop to a busier one. Always cross-check repair and sales data: a shop with few sales but many repairs may have an excellent lab but an underused sales counter, and vice versa. Use the detail cards (technicians, most-moved parts, low stock) as a basis for shop meetings, instead of discussing only by gut feeling.
Common mistakes to avoid
A common mistake is comparing shops that are very different in size or customer base without taking that into account: a small historic-center shop should not be judged with the same absolute parameters as a location in a shopping mall. Another mistake is looking only at the total revenue while ignoring the distinction between repairs and sales, which tells very different stories behind the same final figure. Finally, avoid drawing conclusions from a single day or a few weeks of data: the consolidated dashboard's 30-day window should be read over time, comparing period after period, not as an isolated snapshot.
Frequently asked questions
What period does the consolidated dashboard cover? A rolling window of the last 30 days, which updates automatically every time you open the page.
Can I see repairs and sales detail separately for each shop? Yes, the consolidated dashboard table shows, for each shop, both the count and amount of repairs and the count and amount of product sales.
Are shops sorted in a specific order in the table? Yes, they are automatically sorted from the shop with the highest total revenue to the one with the lowest for the period considered.
Can I also see a single shop's trend, not just the comparison between shops? Yes, every shop has its own operational dashboard with current-month repairs compared to the previous month, plus cards dedicated to sales, products, and stock.
Does the dashboard also show individual technician activity? Yes, among the company analysis panels there is a card dedicated to technician activity, as well as the most-moved parts and brands.
Who can access the statistics of all shops? Access to the consolidated dashboard depends on the permissions assigned to the user: accounts with visibility limited to certain shops only see the data of the shops they are authorized for.
