Fixh IT does not require a formal shift-opening declaration: every receipt stays linked to the staff member who issued it, and the real-time cash balance lets you check takings at the end of a shift or day.
In a repair shop with several staff members taking turns at the checkout during the day, always knowing "how much cash should be in the drawer right now" and "who collected what" is essential to working with peace of mind. Fixh IT does not impose a formal shift opening and closing ritual with a declared starting cash float: the platform follows a different, more continuous approach, based on a real-time cash balance and on per-staff-member traceability of every single receipt, which you can use to organize end-of-shift checks in whatever way suits your shop best.
Why it matters for a repair shop
In a smartphone and PC repair shop it is normal for several technicians or sales staff to take turns at the checkout on the same day: whoever hands over repairs in the morning may not be the same staff member running the register in the afternoon, and in a shop with multiple locations the situation multiplies for each site. Without a clear way to understand who collected what and how much cash should be in the drawer at a given moment, every shift change becomes a moment of uncertainty, especially when a difference shows up between what is expected and what is physically in the till.
In practice
Every receipt issued at checkout, whether for a product sale or a repair payment, is recorded with the staff member who processed it: this means you can trace who collected a given sale at any time, even days or weeks later. This per-staff-member traceability is the foundation for managing accountability at the register when several people work at the same shop during the day.
The cash balance shown in the Cash book section is automatically updated with every cash payment and every manually recorded movement (inflows and outflows), representing at any moment the amount of cash that should physically be in the drawer. This balance can be checked at any time during the day, not just at the end of a shift: you can review it before a staff change, midday, or when closing the shop, always in the same way.
For an end-of-shift or end-of-day check, the most practical approach is to open the Daily report, which shows the total takings for the selected day broken down by payment method, with the ability to scroll back and forth between days with a click. Alternatively, the Cash book's daily view lists every receipt and invoice issued on that date, with staff member, payment method and amount, useful for comparing in detail who collected what during the shift. If, when physically counting the cash in the drawer, you find a difference from the expected balance, you can record it as a cash book movement (an outflow if cash is short, an inflow if there is a surplus), with a clear reason describing the situation: this way the discrepancy stays tracked and can be reviewed later, instead of disappearing without a trace.
Quick guide
- At the start of the shift, open the Cash book section and check the current cash balance before starting to sell.
- Work normally during the shift: every receipt issued automatically stays linked to your staff profile.
- If you make expenses or withdrawals during the shift (for example buying consumables), record them right away in the cash book with a clear reason.
- At the end of the shift or at a staff change, open the Cash book or the Daily report again to see the expected total.
- Physically count the cash present in the drawer.
- Compare the count with the balance shown by the system.
- If there is a difference, record a cash book movement (inflow or outflow) with a reason explaining its nature, so it stays tracked.
- Check the daily document view if you want to verify in detail which receipts were issued by each staff member during the shift.
Real-world use cases
Staff change midday. The technician who opens the shop in the morning also runs the register until lunchtime, when a colleague takes over for the afternoon shift. Before the handover, both check the cash balance in the Cash book together and verify the cash in the drawer, so the afternoon shift starts with a clear reference and neither of them has to justify takings they did not record.
Evening shop closing. At the end of the day, before closing, the staff member opens the Daily report to see the total collected that day broken down by payment method, counts the cash in the drawer and compares it with the expected balance shown in the Cash book. If everything matches, they record the closing withdrawal as a cash book outflow with the reason "evening deposit"; if a small difference shows up, they still note it as a separate movement instead of ignoring it.
Multi-shop check. The owner of a company with two shops wants to check, for a specific day, whether both locations closed the register correctly. They review the Daily report of each shop for that date and, in case of doubts about a single sale, open the Cash book's daily view to see which staff member issued each receipt.
Tips and best practices
Set a fixed moment in the day (for example evening closing, or every staff change) when counting the cash in the drawer becomes a habit, not an exception: consistency is what makes this check useful over time. Always use clear reasons when recording a difference in the cash book, noting whether it is a small deviation or an identified error, so you can later distinguish between the two situations. If you work with several staff members, remember that every receipt stays linked to whoever issued it: in case of doubts about a specific payment, you can always trace back to the responsible person by checking the history.
Common mistakes to avoid
A common mistake is postponing the cash count to the end of the week instead of every shift change or end of day: the more time passes, the harder it becomes to figure out during which shift a difference occurred. Another frequent mistake is ignoring small discrepancies that recur over time, thinking they are not worth recording: even minor differences, if recurring, deserve a cash book reason, since over time they can reveal a systematic problem (for example a recurring mistake giving change). Finally, avoid sharing the same login across several staff members: if everyone works under their own profile, the per-staff-member traceability described in this article loses its meaning.
Frequently asked questions
Does Fixh IT require declaring a cash float at every shift opening? No, there is no formal step for declaring a starting cash float: the cash balance is always available in real time in the Cash book and you can check it at any time during the day.
How do I know how much cash should be in the register at a given moment? Open the Cash book section: the balance shown reflects every cash payment recorded up to that moment, added to manual inflow and outflow movements.
Does the system automatically flag a difference between expected and counted cash? No, the physical count remains a manual task for the staff member; if you find a difference, though, you can immediately record it as a cash book movement, so it stays tracked.
Can I see who issued a given receipt during the shift? Yes, every receipt stays linked to the staff member who issued it, viewable in the receipt history and in the Cash book's daily view.
Can I have several shift changes on the same day? Yes, you can check the cash balance as many times as you want during the day, for example at every staff change, with no limit.
Does cash control work the same way across multiple shops? Yes, each shop has its own cash balance and its own Daily report, so you can check every location separately.
